Aciturri has a Responsible Advertising Policy, approved by the CEO in 2012, that covers all of the company's stakeholders, with a particular focus on customers.
Aciturri has a Responsible Advertising Policy, approved by the CEO in 2012, that covers all of the company's stakeholders, with a particular focus on customers. The policy includes a commitment to respect the law, act in good faith, refrain from inciting violence or illegal behavior, and respect good taste, the environment, and truthfulness. No breaches of this policy or related marketing communication regulations have been reported during 2024.
No legal actions or investigations into unfair competition or monopolistic practices occurred during the year.
Regarding data privacy, there were no formal complaints of customer privacy violations in 2024. There have been no reported leaks, thefts, or losses of customer data.
However, to comply with its confidentiality obligations to customers and to protect its own confidential information, Aciturri enters into confidentiality agreements with all suppliers and third parties before sharing any sensitive or confidential information. In 2024, Aciturri signed more than 100 non-disclosure agreements (NDAs) with suppliers and other third parties.
The employment contracts of the workforce also include specific confidentiality clauses.
During the 2024 financial year, the company incurred financial penalties amounting to €52,457.7441, mainly for Social Security surcharges related to companies located in Spain. There are no known cases resulting in non-monetary penalties.
41. This amount includes the penalty mentioned in the section “Water consumption and discharges.”
