Stakeholders

Aciturri maintains a firm commitment to identifying and managing its stakeholders, for which it has developed an active, structured and continuous dialogue model.

The purpose of this model is to strengthen a fluid and trust-based relationship with all those parties that may be affected by the Company’s activity or that, in turn, may influence its strategic decisions.

The stakeholder prioritization process was carried out through an initial identification based on criteria of proximity, influence, responsibility and dependence. Subsequently, these criteria were analyzed in light of the factors of urgency, power, and legitimacy. This analysis enabled the establishment of an objective and well-founded classification, which forms the basis of Aciturri's dialogue model. The summary of this classification is included in the table below.

Likewise, the purpose of dialogue with each group was defined, with the aim of obtaining truthful and verified information that facilitates a reliable and realistic understanding of the environment in which the organization operates.

Overall, this systematic approach to stakeholder dialogue constitutes a key tool for the early identification of risks and opportunities and for supporting responsible decision-making.

The table details, for each stakeholder, the purpose of the dialogue, as well as the communication channels and the interlocutors for this interaction.

Stakeholders

STAKEHOLDERS	PURPOSE	COMMUNICATION CHANNELS
Partners	Value creation in the short and long term. Application of best management practices. Timely information under equal conditions. Fluid, transparent and close dialogue.	General Management. Aciturri Legal Department. Interlocutors: General Management and Corporate Management, according to the protocol for relations with partners.
Employees and families	Continuity of the business project and employment stability. Recognition in line with commitment, performance and achievement of objectives. Equal opportunities and work-life balance. Professional development. Guarantee of occupational. Health and safety. Ethical and responsible social and environmental conduct by the Company. Ease of free association and direct dialogue with management. Compliance with legislation and the collective bargaining agreement.	Email for queries and complaints regarding the Code of Conduct. NEXO, Employee Portal. JAM (internal social network). Kaizen Communication Space. Internal screens. Performance Evaluation Process. Welcome Protocol and Manual. Information boards. Meetings with trade union representatives. Communication procedure and email of the Joint Prevention Service. Interlocutors: People Management, Communication Management, Health, Safety and Environment Committees and middle management.
Customers	Strict compliance with agreed requirements. Comprehensive, profitable, differentiated and close service. Incorporation of quality principles into processes that meet customer needs. Clear and honest information on the commercial offer. Product safety guarantee. Respect for the principles of responsible advertising. Attention, dialogue and efficient management of incidents and complaints.	Corporate website. Sustainability Report. Program managers. Customer satisfaction questionnaires. Customer complaint reports. Regular meetings. Annual customer meetings with main suppliers. Participation in trade fairs and commercial events. Participation in sector associations. Interlocutors: Program Focal Point, Program and Commercial Management, Plant Manager, Operations Management, Quality Management, Key Account Managers, Commercial Management and General Management.
Suppliers and subcontractors	Integrity-based conduct. Promotion of business sustainability. Transparency and equal opportunities. Confidentiality. Hiring of local suppliers. Dialogue and communication.	Audits/Assessments. SPACE association meetings. Visits to facilities. Corporate website. Sustainability Report. Regular meetings. Regular electronic communications. Supplier Code of Conduct. Interlocutors: Supply Chain Management, Procurement Teams and Supply Chain Management Teams.
Social Setting: Local governments, NGOs and environmental foundations, knowledge institutions, media and society in general	Timely and transparent information on the activities carried out and their environmental and social impact in the territory. Safety of facilities. Sustainability of the business project. Ethical business conduct. Compliance with legislation and the Universal Declaration of Human Rights. Collaboration in training programs and in knowledge-generation and innovation projects. Promotion of employment and job opportunities.	Visits to facilities. Corporate website. Sustainability Report. Press releases distributed to the media. Establishment of collaboration agreements with knowledge institutions. Participation in governing bodies of knowledge institutions. Interlocutors: People, Safety and Environment Management, Communication Management.
Sector: Competitors, industry associations and other business associations.	Practicing fair competition and respecting competitors’ property rights. Promoting cooperation, the establishment of partnerships and the exchange of experiences between companies in the sector and business organizations.	Participation in sector associations such as PAE (Spanish Aerospace Platform), TEDAE, Andalucía Aeroespacial or Hegan. Participation in business organizations such as the Chamber of Commerce, FAE, AEC or Empresa Familiar. Speeches at meetings with competitors. Interlocutors: Commercial Management, Innovation Area, Communication Management.

Stakeholders

STAKEHOLDERS	PURPOSE	COMMUNICATION CHANNELS
Partners	Value creation in the short and long term. Application of best management practices. Timely information under equal conditions. Fluid, transparent and close dialogue.	General Management. Aciturri Legal Department. Interlocutors: General Management and Corporate Management, according to the protocol for relations with partners.
Employees and families	Continuity of the business project and employment stability. Recognition in line with commitment, performance and achievement of objectives. Equal opportunities and work-life balance. Professional development. Guarantee of occupational. Health and safety. Ethical and responsible social and environmental conduct by the Company. Ease of free association and direct dialogue with management. Compliance with legislation and the collective bargaining agreement.	Email for queries and complaints regarding the Code of Conduct. NEXO, Employee Portal. JAM (internal social network). Kaizen Communication Space. Internal screens. Performance Evaluation Process. Welcome Protocol and Manual. Information boards. Meetings with trade union representatives. Communication procedure and email of the Joint Prevention Service. Interlocutors: People Management, Communication Management, Health, Safety and Environment Committees and middle management.
Customers	Strict compliance with agreed requirements. Comprehensive, profitable, differentiated and close service. Incorporation of quality principles into processes that meet customer needs. Clear and honest information on the commercial offer. Product safety guarantee. Respect for the principles of responsible advertising. Attention, dialogue and efficient management of incidents and complaints.	Corporate website. Sustainability Report. Program managers. Customer satisfaction questionnaires. Customer complaint reports. Regular meetings. Annual customer meetings with main suppliers. Participation in trade fairs and commercial events. Participation in sector associations. Interlocutors: Program Focal Point, Program and Commercial Management, Plant Manager, Operations Management, Quality Management, Key Account Managers, Commercial Management and General Management.
Suppliers and subcontractors	Integrity-based conduct. Promotion of business sustainability. Transparency and equal opportunities. Confidentiality. Hiring of local suppliers. Dialogue and communication.	Audits/Assessments. SPACE association meetings. Visits to facilities. Corporate website. Sustainability Report. Regular meetings. Regular electronic communications. Supplier Code of Conduct. Interlocutors: Supply Chain Management, Procurement Teams and Supply Chain Management Teams.
Social Setting: Local governments, NGOs and environmental foundations, knowledge institutions, media and society in general	Timely and transparent information on the activities carried out and their environmental and social impact in the territory. Safety of facilities. Sustainability of the business project. Ethical business conduct. Compliance with legislation and the Universal Declaration of Human Rights. Collaboration in training programs and in knowledge-generation and innovation projects. Promotion of employment and job opportunities.	Visits to facilities. Corporate website. Sustainability Report. Press releases distributed to the media. Establishment of collaboration agreements with knowledge institutions. Participation in governing bodies of knowledge institutions. Interlocutors: People, Safety and Environment Management, Communication Management.
Sector: Competitors, industry associations and other business associations.	Practicing fair competition and respecting competitors’ property rights. Promoting cooperation, the establishment of partnerships and the exchange of experiences between companies in the sector and business organizations.	Participation in sector associations such as PAE (Spanish Aerospace Platform), TEDAE, Andalucía Aeroespacial or Hegan. Participation in business organizations such as the Chamber of Commerce, FAE, AEC or Empresa Familiar. Speeches at meetings with competitors. Interlocutors: Commercial Management, Innovation Area, Communication Management.

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